Protection is most effective when it enables the mission rather than simply restricting it. In this episode, Fred Burton speaks with Jonathan Wackrow, managing director of Sentinel Resource Group, former U.S. Secret Service special agent, CNN law enforcement analyst, and co-author of The Protector’s Edge. Drawing on his experience with the Presidential Protective Division, Jonathan explains how leaders make consequential decisions with imperfect information, adapt plans as threat conditions change, and establish clear thresholds before a crisis. He also explores the shift from tactical protection to strategic leadership, including the importance of trust, cross-functional coordination, and understanding the principal’s objectives. The conversation closes with a powerful view of Connected Intelligence as the link between people, functions, context, and decisions that creates real decision advantage.
You'll learn:
• How protective leaders make consequential decisions with imperfect information
• Why adaptability, predefined thresholds, and trusted relationships matter in volatile environments
• How Connected Intelligence turns siloed information into decision advantage
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